Terms & Conditions
These Terms and Conditions (“Terms”) govern your access to and use of the services provided by 99 Services (“we,” “us,” or “our”) on our website and any related applications, tools, or platforms (collectively referred to as the “Services”). By accessing or using our Services, you agree to comply with these Terms. If you do not agree with these Terms, please do not access or use our Services.
- Scope of Services: 99 Services offers a range of services including HVAC, plumbing, electrical services, appliance repair, solar services, home improvement (roofing, flooring, mold removal, walk-in tub services, kitchen remodeling, bathroom remodeling, window installation and repair), lawn care, water damage restoration, pest control, and home security services. These services are provided by licensed and qualified professionals to ensure quality and reliability.
- Service Requests: To request services, you may contact us through our website, mobile application, or by phone. We will respond to your service request promptly and schedule an appointment at your convenience.
- Service Terms: Each service provided by 99 Services is subject to specific terms and conditions, which may include pricing, warranties, and service agreements. By requesting a service, you agree to abide by the terms and conditions applicable to that service.
- Service Fees: Service fees and pricing may vary depending on the nature and scope of the service provided. We will provide you with a detailed estimate of the service fees before commencing any work. Additional charges may apply for unforeseen circumstances or additional services requested by you.
- Cancellation and Rescheduling: If you need to cancel or reschedule a service appointment, please contact us as soon as possible. We understand that circumstances may change, and we will do our best to accommodate your request. However, cancellation or rescheduling fees may apply in certain situations.
- Payment: Payment for services rendered is due upon completion of the work, unless otherwise agreed upon in writing. We accept various forms of payment, including cash, credit cards, checks, and electronic payments. All payments must be made in full, and any outstanding balances may accrue interest or late fees as permitted by law.
- Customer Responsibilities: As a customer, you are responsible for providing accurate and complete information about the services you require. You must also ensure access to the premises and provide a safe working environment for our technicians. Failure to comply with these responsibilities may result in delays or additional charges.
- Quality of Work: We strive to deliver high-quality services and ensure customer satisfaction. If you are not satisfied with the quality of our work, please contact us immediately, and we will make every effort to address your concerns and rectify any issues.
- Liability and Indemnification: While we take every precaution to ensure the safety and security of our customers and their property, we cannot be held liable for any damages, losses, or injuries that may occur during the provision of our services. By using our Services, you agree to indemnify and hold us harmless from any claims, liabilities, damages, or expenses arising out of or related to your use of our Services.
- Privacy Policy: Our Privacy Policy governs the collection, use, and disclosure of personal information provided by users of our Services. By accessing or using our Services, you consent to the terms of our Privacy Policy.
- Changes to Terms: We reserve the right to modify or update these Terms at any time without prior notice. Any changes to these Terms will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically for any updates or changes.
- Governing Law: These Terms and any disputes arising out of or related to these Terms or our Services shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflicts of law provisions.
- Contact Information: If you have any questions, concerns, or feedback regarding these Terms or our Services, please contact us at [Contact Information].
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and any other policies or guidelines referenced herein. If you do not agree to these Terms, please do not use our Services.
