At 99 Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when accessing or using our website and services.
- Information We Collect a. Personal Information: When you use our website or request services, we may collect personal information such as your name, address, email address, phone number, and payment details. This information is necessary to fulfill your service requests and communicate with you effectively. b. Service Information: We may collect information about the services you request, including the type of service, service location, and any specific instructions or preferences you provide. This information helps us deliver the services you need and tailor our offerings to your requirements. c. Usage Information: We may collect information about your use of our website and services, including your IP address, browser type, device information, and browsing patterns. This information helps us improve our website and optimize the user experience.
- How We Use Your Information a. Service Delivery: We use the information you provide to fulfill your service requests, schedule appointments, and communicate with you regarding the status of your requests. b. Customer Support: We may use your information to provide customer support, address inquiries or concerns, and resolve issues related to our services. c. Marketing and Communication: With your consent, we may send you promotional materials, newsletters, or marketing communications about our services, special offers, or events. You have the option to opt out of receiving marketing communications at any time. d. Analytics and Improvement: We use usage information to analyze website traffic, track user interactions, and identify areas for improvement. This helps us enhance the functionality and performance of our website and services.
- Information Sharing and Disclosure a. Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services, such as technicians, contractors, or payment processors. These service providers are contractually obligated to use your information only for the purposes of providing the requested services and are required to maintain the confidentiality and security of your information. b. Legal Compliance: We may disclose your information when required by law, regulation, or legal process, or in response to a valid request from law enforcement or government authorities. c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity or successor organization as part of the transaction. We will notify you of any such transfer and any changes to the privacy practices that may result.
- Data Security We take reasonable measures to protect the security and confidentiality of your personal information. This includes implementing technical, administrative, and physical safeguards to prevent unauthorized access, use, or disclosure of your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
- Your Choices and Rights a. Opt-Out: You have the option to opt out of receiving marketing communications from us by following the instructions provided in the communication or contacting us directly. b. Access and Correction: You may request access to the personal information we hold about you and request corrections or updates to inaccuracies in your information. c. Data Deletion: You may request the deletion of your personal information from our systems, subject to any legal or contractual obligations that may require us to retain certain information.
- Children’s Privacy Our website and services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children, and if we become aware that we have inadvertently collected information from a child, we will take steps to delete it as soon as possible.
- Changes to this Privacy Policy We reserve the right to modify or update this Privacy Policy at any time without prior notice. Any changes to this Privacy Policy will be effective immediately upon posting on our website. It is your responsibility to review this Privacy Policy periodically for updates or changes.
- Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [Contact Information].
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.
